Privacy Policy

Last updated: November 3, 2025

Harbor Hill Farm (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your Personal Information when you interact with our website harborhill.farm (the “Site”), our social pages and advertisements (including Facebook/Instagram Lead Ads and Messenger), and our products and services (collectively, the “Services”).

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1. Information We Collect

• Identifiers & contact information: name, email, phone number, delivery address, social media handle, and messages you send us (e.g., via Messenger/Instagram DM or forms).
• Order & preference data: products selected (e.g., $20 Starter Box, add-ons), delivery windows, notes, and purchase history.
• Marketing interactions: your responses to ads, email/SMS engagement, and lead form responses.

2. How We Collect Information

• Directly from you when you message us, place an order, join our list, or complete a lead form.
• From partners such as Meta (Facebook/Instagram) when you engage with our ads or pages, and from payment or fulfillment providers when you order.

3. How We Use Personal Information

• Provide and deliver our products, including address verification and customer support.
• Communicate about orders, deliveries, add-ons, promotions, and updates (via email, SMS, or Messenger, per your consent).
• Improve our Site, Services, and offerings, and prevent fraud or misuse.
• Personalize advertising and measure effectiveness.
• Comply with legal obligations and enforce our terms.

4. How We Share Personal Information

We do not sell Personal Information. We may share limited data with:

• Service providers that help us operate (hosting, analytics, messaging, email/SMS, payments, delivery, customer support). They may only use data on our instructions.
• Advertising/analytics partners (e.g., Meta) to deliver and measure ads. These partners may use cookies or pixels to collect or receive information from our properties and use that information to provide measurement services and target ads.
• Legal & safety purposes to comply with law, respond to lawful requests, or protect rights, safety, and property.
• Business transfers if we undergo a merger, acquisition, or asset sale.

All the above data-sharing categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies, Pixels & Similar Technologies

We use cookies and similar technologies to operate the Site, remember preferences, analyze traffic, and personalize ads. You can manage cookies in your browser settings or use opt-out tools such as the DAA or YourOnlineChoices (availability varies).

6. Email & SMS Marketing

With your consent (where required), we may send marketing via email or text message.

SMS Consent and Data Use

By providing your phone number and opting in to receive text messages from Harbor Hill Farm, you consent to receive recurring informational and promotional SMS messages. Consent is not a condition of purchase. You may opt out at any time by replying STOP. Reply HELP for help. Message frequency varies; message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

We do not share, sell, or disclose SMS opt-in data or consent information with third parties for their own marketing purposes.

7. Legal Bases (GDPR/UK GDPR, if applicable)

If you are in the EEA/UK, we process Personal Information under these bases: performance of a contract (fulfilling orders); legitimate interests (running and improving Services, ensuring security, limited direct marketing); consent (where required, e.g., certain cookies/SMS/email); and legal obligation.

8. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or port your Personal Information, to opt out of certain processing (including targeted advertising and profiling), and to withdraw consent. To exercise rights, contact us at info@harborhill.farm.

California Notice at Collection (CCPA/CPRA): We collect the categories of Personal Information described in Sections 1–2 for the purposes outlined in Sections 3–5. We do not “sell” Personal Information as defined by California law, but we may “share” Personal Information for cross-context behavioral advertising. You may opt out of such sharing by contacting us or adjusting cookie/ad settings. We retain Personal Information as described in Section 9.

9. Data Retention

We retain Personal Information only as long as needed for the purposes described in this Policy (e.g., while you have an account, to fulfill orders, meet legal/tax obligations, resolve disputes, or enforce agreements). When no longer needed, we will delete or de-identify it.

10. Security

We use reasonable administrative, technical, and physical safeguards designed to protect Personal Information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

11. Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect Personal Information from them. If you believe a child has provided Personal Information to us, contact us and we will take appropriate steps to delete it.

12. International Transfers

If you access the Services from outside the United States, your information may be processed in the U.S. or other countries with different data protection laws. Where required, we will implement appropriate safeguards.

13. Your Choices & Opt-Outs

• Marketing emails: use the unsubscribe link or contact us.
• SMS: reply STOP to cancel; HELP for help.
• Cookies/Ads: adjust browser settings or visit optout.aboutads.info.
• Meta technologies: control ad preferences via your Facebook/Instagram settings.

14. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we’ll revise the “Last updated” date above. Material changes will be highlighted on this page, and where required, we’ll notify you by additional means.

15. How to Contact Us

Questions or requests? Email info@harborhill.farm or write to us at: Harbor Hill Farm, 1803A Government St, Ocean Springs, MS 39564, USA.

SMS Policy Summary (for Carrier Compliance)

Harbor Hill Farm respects your privacy. SMS opt-in consent data and mobile numbers are never shared or sold to third parties. Reply STOP to unsubscribe or HELP for assistance. Message frequency varies; message and data rates may apply.